GeM Vendor Assessment on GeM Portal - Process, Documents, Fees

Updated on February 21, 2025 01:26:06 PM

Vendor assessment is one of the GeM portal's vendor validation features. It is used to assess the quality of a vendor's products and services. Since August 1, 2017, all manufacturers and resellers must claim their OEM status in order to sell their products and services on GeM. It's a filterable parameter on GeM that customers can use to limit their vendor selection. This improves the merchant's and vendor's reputation and credibility. Currently, the Quality Council of India (QCI) is responsible for completing vendor assessments for all GeM vendors.

Vendor Assessment Process is essential to ensure product quality and financial stability. It serves as a security measure to ensure that both sellers and OEMs have met the strict quality standards needed for government procurement. It permits manufacturers to regulate the actions of their resellers, authorizing and de-authorizing the resellers from time to time within their particular area of operation. Most importantly, Vendor Assessment on GeM permits control over the Brand image.

Boost your business credibility with seamless Vendor Assessment and quality validation services on the GeM portal. Our team of experts ensures a smooth and hassle-free evaluation process, making it easy for you to meet the necessary standards. By completing the Vendor Assessment on GeM, you enhance your market reputation and gain access to exclusive government procurement opportunities.

  • Deemed OEM Vendor Assessment
  • OEM Vendor Assessment

What is Vendor Assessment on GeM?

A Vendor Assessment is performed to determine the quality of a product or service. Pre-assessed Vendors are tagged as VA in front of their names at GeM Marketplace and hence the confidence of prospective buyers grows manifold when they are aware they are transacting with Sellers whose credentials are already verified and authenticated.

At present, Vendor Assessment is done by the Rail India Technical and Economic Service (RITES). The RITES Vendor Assessment is done online, and the fee has to be paid directly to RITES. It is an important step for evaluating the credentials and quality standards of the seller. After Video Assessment, the seller gets the OEM Panel or OEM certificate in GeM.

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Who can apply for Vendor Assessment on GeM?

Who Can Apply Foe Vendor Assessment

Vendor Assessment is mandatory for sellers who want to participate in the public procurement of Q1 and Q2 category products on GeM.

Original Equipment Manufacturers (OEM) can apply for Vendor Assessment if they are:

  • Manufacturing Unit
  • Assembling Unit
  • Third-Party manufacturer with or without Brand Name

If the products are manufactured outside India, and that location does not share a land border with India, then the manufacturing entity should become a Deemed OEM on GeM.

It is important to note that manufacturers outside India can also become OEM on the GeM portal. However, they have to be a registered foreign subsidiary company in India.

Non-manufacturing OEMs, who are brand owners but do not manufacture the products, can still claim OEM status if they have contract manufacturing arrangements with some other manufacturers. However, during Vendor Assessment, such OEM has to provide the contract/agreement between the OEM and the Contract Manufacturer to the assessing agency (RITES).

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GeM Vendor Assessment Fees

The new vendor validation policy eliminates the exemption previously granted to Original Equipment Manufacturers (OEMs) on the GeM platform concerning vendor assessments based on UCC and NSIC certificate. As a result, all such vendors are now required to complete the GeM Vendor Assessment through RITES within 30 days of registration.The assessment fee is ₹871.61 for vendors with an annual turnover of up to ₹20 lakhs, ₹1,743.22 for those between ₹20 lakhs and ₹1 crore, and ₹3,486.44 for vendors exceeding ₹1 crore (all fees inclusive of GST).

The fees for the vendor assessment are structured as follows:

Annual Turnover Vendor assessment Fee inclusive of GST
Up to 20 lakhs ₹ 871.61
From 20lakh - 1Cr ₹ 1743.22
More than 1 Cr ₹ 3486.44
Caution Money Deposit Fees
Seller Turnover less than 1 Crore Rs 5,000/-
Seller Turnover in between 1 Crore and 10 Crores Rs 10,000/-
Seller Turnover more than 10 Crores Rs 25,000/-

Note: The aformentioned Fees is exclusive of GST.

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Documents Required for GeM Vendor Assessment

The following are the mandatory documents that are required for the Gem Vendor Assessment:

Business Documents

  • GST Certificate
  • Business PAN Card
  • MSME Certificate
  • Details of Business Bank Account
  • Company Incorporation Certificate

Product or Service Documents

  • Manufacturer Authorization Certificate (for resellers)
  • BIS/ISO Certifications, if applicable
  • Product Brochures and Technical Specifications
  • Test Reports for specific products, if required

Financial Documents

  • Annual Turnover Certificate (Certified by CA)
  • Audited Financial Statements (last three years)
  • Profit and Loss Statement

Compliance Documents

  • Declaration of compliance with Rule 144 (xi) of GFR
  • Self-declaration confirming no blacklisting
  • Commitment to quality assurance
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RITES Vendor Assessment Process

RITES carries out Vendor Assessment for GeM in two stages:

Desktop Assessment

The vendor will submit information and documents in the Desktop Assessment stage, and if any discrepancy is found, then non-compliance will be raised.

Video Assessment

Video Assessment will be conducted by an expert using the mobile-based application through video calling. It will validate the entire process submitted by the vendor through documents in Desktop Assessment.

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Desktop Assessment on GeM

The primary stage of the Vendor Assessment process is Desktop Assessment, in which RITES validates the data and documents of the entity. The objective is to understand the process, policy, procedure, and performance of an entity. The Vendor Assessment for OEMs is based on three broad parameters:

  1. Physical location (vendor profile)
  2. Financial capacity
  3. Production capability

The manufacturer has to declare some basic information first along with documents as proof:

  1. Does the production of the product take place at one site?
  2. How many sites are there?
  3. Complete address of the manufacturing site(s)
  4. GSTIN of the manufacturing site (GSTIN certificate)
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Video Assessment on GeM

After Desktop Assessment, the information is validated through a Video Assessment. It is conducted by a RITES auditor using the mobile-based application through video calling. In this process, RITES validates the entire process submitted by the vendor through documents in Desktop Assessment.

The details and documents of the Video Assessment must match with those provided in Desktop Assessment. The vendor has to pass the Video Assessment to get OEM approval from the Rail India Technical and Economic Service (RITES). Read to know more about the video assessment process and best practices to avoid rejection.

Pre-requisites of Video Assessment

The Video Assessment is carried out via video calling. Therefore, it is recommended to keep the following facilities ready before the Video Assessment:

Video Assessment Process

The Video Assessment process consists of five major parts:

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Points for Attention

  • Area Demarcation: Area demarcation should be done for each department.
  • Proper Tagging: There should be proper tagging of all the sections, stores, racks, and departments.
  • Fire Safety & COVID-19 Precautions: Fire safety and COVID-19 precautionary measures have to be ensured.
  • Employee ID or Business Card: Staff must retain an Employee ID card or Business Card of the entity with a Government ID.
  • Mobile Phone Backup: Mobile phones should be properly charged to ensure 3–4 hours of backup because the assessment may take a couple of hours to conclude.
  • Use of Earphones: Earphones should be used for conversation (Bluetooth earphone recommended).
  • Network & Internet Connectivity: Manufacturing areas should have good network coverage & internet connectivity.
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Conculsion

The GEM (Government e-Marketplace) vendor evaluation process is a critical building block for guaranteeing transparency, efficiency, and credibility in government procurement processes in India. Such a process of evaluation entails evaluating vendors against several parameters including their financial health, product quality, delivery schedules, and regulatory compliance. For suppliers, registering and undergoing the GEM supplier evaluation offers them a chance to do business with government institutions, increase their business, and gain the confidence of public sector organizations. Yet, to be successful in this competitive market, suppliers must make sure that their products are of the quality established by the government, have a good record, and adhere to the required paperwork and legal specifications.

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Frequently Asked Questions

What is an OEM certificate in GeM?

After the Video Assessment, the seller gets the OEM certificate / Report.

Is Vendor Assessment mandatory in GeM?

Vendor Assessment is mandatory for products falling under Q1 and Q2 category on GeM Portal. After registration on GeM, sellers are required to apply for Vendor Assessment to evaluate the credentials and quality standards.

How to do Vendor registration in GeM?

Vendor registration can be done through 2 ways:

  1. Through Aadhar verification
  2. Through PAN verification
What are the benefits of Vendor Assessment in GeM?

After becoming an OEM on GeM Portal, seller can:

  1. list brands
  2. manage resellers and brands
  3. list products

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