RITES Vendor Assessment on GeM - Process, Documents, Fees

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RITES Vendor Assessment of OEM on GeM - Process, Documents, Fees



After GeM registration, a seller needs to set up an OEM to claim the ownership of products and services they want to sell. Sellers are required to apply for Vendor Assessment on GeM to evaluate the credentials and quality standards. RITES carries out Vendor Assessment of OEM on GeM Portal.

Once the OEM Panel is set up, sellers can list their brand on the GeM portal. After brand listing, they can list their products/services under appropriate categories and participate in bids. The Vendor Assessment is carried out in two stages - Desktop Assessment and Video Assessment. We’ll explain Vendor Assessment for GeM in more detail but first, let’s get on the same page.

GeM Vendor Assessment Sample Report


What thiris Vendor Assessment on GeM?

A Vendor Assessment is performed to determine the quality of a product or service. The Assessment is put into GeM ratings and the product/service will then be designated verified, a filterable parameter that the buyer may utilize in their selection process. It will help buyers make better decisions.

At present, Vendor Assessment is done by the Rail India Technical and Economic Service (RITES). The RITES Vendor Assessment is done online, and the fee has to be paid directly to RITES. It is an important step for evaluating the credentials and quality standards of the seller. After Video Assessment, the seller gets the OEM Panel or OEM certificate in GeM.



Who can apply for Vendor Assessment of GeM?

Vendor Assessment is mandatory for sellers who want to participate in the public procurement of Q1 and Q2 category products on GeM.

Original Equipment Manufacturers (OEM) can apply for Vendor Assessment if they are:

  • Manufacturing Unita
  • Assembling Unit
  • Third-Party manufacturer with or without Brand Name

If the products are manufactured outside India, and that location does not share a land border with India, then the manufacturing entity should become a Deemed OEM on GeM.

It is important to note that manufacturers outside India can also become OEM on the GeM portal. However, they have to be a registered foreign subsidiary company in India.

Non-manufacturing OEMs, who are brand owners but do not manufacture the products, can still claim OEM status if they have contract manufacturing arrangements with some other manufacturers. However, during Vendor Assessment, such OEM has to provide the contract/agreement between the OEM and the Contract Manufacturer to the assessing agency (RITES).

It is used to derive information about ownership of Manufacturing Site (of the Contract Manufacturer), Manufacturing Capacity (Agreement should indicate to what extent it is committed to the OEM), Product Quality concerns (Both Contract Manufacturer and the OEM have to indicate their quality control plans) and Availability of Raw Material, etc.



GeM Vendor Assessment Fee

The government fee for RITES Vendor Assessment on GeM Portal is ₹11,200 + GST.

Vendor Assessment Validity in GeM

The validity of the Vendor Assessment in GeM Portal is 3 years. Sellers are free to repeat the assessment even before the expiry of validity.

Vendor Assessment Exemption on GeM

Entities having NSIC certificates are exempted from Vendor Assessment on GeM Portal.



Documents Required for GeM Vendor Assessment



Following is the list of initial documents to be furnished by sellers for carrying out Vendor Assessment on GeM:

  • Company registration documents
  • Name, Contact details with the e-mail address of the promoters
  • PAN card copy
  • Memorandum of Association & Articles of Association (in case of Companies) or Partnership Deed (in case of Partnership firm)
  • GST registration (all required in case of multiple billing addresses)
  • Cancelled Bank Cheque
  • Copy of Purchased Order copies, Delivery Challans, GRN (Goods Received Note), Invoice for Government Tenders/ Businesses for the last three financial years. These documents are required for all the order details filled in the form of government orders and corporate orders.
  • Financial Statements (Profit & Loss Statement and Balance Sheet) for the last three financial years.
  • Vendor Principal Agreement copy (applicable if the entity is a dealer or a vendor of an OEM)
  • Management undertaking stating that the firm is not debarred/blacklisted by any Government Organizations.
  • Management undertaking for years of experience in dealing with Government Organizations
  • Note: Agency can request more documents/ information as needed for verification.

How to do Vendor Assessment on GeM Portal?



Let’s take a look at the Vendor Assessment process on GeM Portal:

1. Open gem.gov.in and click on ‘Login.’

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2. Enter User ID, the Captcha text, and click ‘Submit.’

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3. Enter your Password and click on ‘Submit’ to proceed.

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4. After logging in, click on your ‘Username,’ and from the dropdown menu, click on ‘My Account’ to proceed further.

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5. Under the “My Actions” tab, select ‘Vendor Assessments.’

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You would see two options on the screen - “Assessments” and “Assessment Exemptions.”

If you fall in any Exemption categories, you will proceed with the “Assessment Exemptions” tab.

If you do not fall into any of the Exemption categories, you will proceed with the “Assessments” tab.


6. To generate a new Vendor Assessment request, click on ‘Create New Assessment.’

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Seller Profile Details


Sellers have the option to apply for Vendor Assessment as Manufacturers/OEMs or as Resellers. They can choose accordingly.


1. Select the format type and click on ‘Initiate Vendor Assessment.’

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2. A pre-filled form with seller profile information will open. Fill in the additional mobile number and email. Then, click on ‘Save & Proceed.’

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3. The bank details are also auto-fetched by the system. Click on ‘Proceed.’

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4. Now, the seller is required to add the category details to be verified. Select your product category.

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Note: Please select the category carefully after confirming the technical specifications from the category available on the GeM portal for your product.


You can also upload a copy of documents like a Trademark registration certificate.

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To list more product categories, click on “Add Rows.”

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5. After filling in the category details, click on “Save & Proceed.”

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6. Financial details are auto-fetched by the system. Click ‘Proceed.’

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7. Now, the seller is required to pay the Vendor Assessment fees. Click on ‘Proceed to Pay.’

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8. Fill in your payment details and click on ‘Make Payment’ to proceed.

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Once the application for Vendor Assessment is completed in the portal and payment is made, RITES will contact the seller for further proceedings.


The Vendor Assessment is assigned to RITES with a unique assessment number and visible in the seller’s Vendor Assessment Panel on GeM.


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RITES will initiate the assessment by sending an email to the seller’s registered email ID from gem.admin@RITESn.org detailing the process of assessment along with login credentials and updating the status as pass/fail of assessment after completing the Vendor Assessment as per the current process by digitally sending the parameters of the report and a PDF link of the report for the seller.

RITES Vendor Assessment Process



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RITES carries out Vendor Assessment for GeM in two stages:

  1. 1. Desktop Assessment

    The vendor will submit information and documents in the Desktop Assessment stage, and if any discrepancy is found, then non-compliance will be raised.

  2. 2. Video Assessment

    Video Assessment will be conducted by an expert using the mobile-based application through video calling. It will validate the entire process submitted by the vendor through documents in Desktop Assessment.

Desktop Assessment on GeM

The primary stage of the Vendor Assessment process is Desktop Assessment, in which RITES validates the data and documents of the entity. The objective is to understand the process, policy, procedure, and performance of an entity. The Vendor Assessment for OEMs is based on three broad parameters:


  • Physical location (vendor profile)
  • Financial capacity
  • Production capability

The manufacturer has to declare some basic information first along with documents as proof:


  • Does the production of the product take place at one site?
  • How many sites are there?
  • Complete address of the manufacturing site(s)
  • GSTIN of the manufacturing site (GSTIN certificate)

Documents Required for Desktop Assessment

Following details and documents are required in Desktop Assessment:

1. Process Capability:

  • Process flow diagram of the firm from receiving work order to customer delivery
  • Specific process flow diagram of the products manufactured by the firm of all the value adding processes from Input Raw material to Finished good (For each product category)

2. Production Capacity:

  • List of all the machines involved in the manufacturing process
  • Overall monthly manufacturing capacity of the firm including production mix
  • Production logs or production summary report for last 3 months to show the monthly utilisation of the capacity against the manufacturing capacity
  • Purchase orders of customised item (Customised product for each customer according to specification given by them)

3. Quality:

  • Document showing quality assurance plan for all the products
  • Documents showing part wise inspection plan for all the products

4. Territory of Operation:

  • Minimum 4 purchase order for different locations to show the Firm’s territory of operation
  • Document showing the Standard Operating Procedure for transportation to deliver defect free products

5. Suppliers:

  • Document showing name and address of approved suppliers along with last quantity supplied and invoices if any
  • Document to show supplier performance monitoring system/ supplier rating mechanism

6. Rejected Material:

  • Procedure deployed by the firm detailing handling of rejected material during manufacturing process

7. Complaints:

  • Document for procedure detailing handling of customer complaints

8. Saftey:

  • Standard Operating Procedure Manual of safety standards

8. Warranty:

  • Sample of product warranty document provided by the firm

8. Research & Development:

  • Document and pictures of R & D centre, showcasing the facilities and process within the centre
  • Document and pictures of R & D centre of parent company, showcasing the facilities and process within the centre
  • Document showing collaboration with premium R&D institutes for product development/new product/quality improvement
  • Patent or copyright of new products
  • List and pictures of prototype if any

Video Assessment on GeM

After Desktop Assessment, the information is validated through a Video Assessment. It is conducted by a RITES auditor using the mobile-based application through video calling. In this process, RITES validates the entire process submitted by the vendor through documents in Desktop Assessment.


The details and documents of the Video Assessment must match with those provided in Desktop Assessment. The vendor has to pass the Video Assessment to get OEM approval from the Rail India Technical and Economic Service (RITES). Read to know more about the video assessment process and best practices to avoid rejection.



Pre-requisites of Video Assessment

The Video Assessment is carried out via video calling therefore it is recommended to keep the following facilities ready before the Video Assessment:

  • An android phone preferably Samsung, One plus, Redmi (Mi), Motorola, etc., and supported android version 5 and above.
  • A piece of headphone/earphone with microphone.
  • High-speed internet connection which works well inside the manufacturing site.
  • The manufacturing site should be in working condition, to show the manufacturing process of the products with all the machines at the site along with manpower.
  • The quality manager should be available to explain and depict the process of quality assurance of the product.
  • Documents and certificates for R&D, patent, and prototype (if available).


Video Assessment Process

Video Assessment process consists five major parts:

  • Introduction
  • Question & Answer
  • Examination of Raw Material Stores
  • Manufacturing or Assembling Process Examination
  • Evidence / Photography Session


Points for Attention

  • Area demarcation should be done for each department.
  • There should be proper tagging of all the sections, stores, racks and departments.
  • Fire Safety and COVID-19 precautionary measures have to be ensured.
  • Staff must retain an Employee ID card or Business Card of the entity with Govt ID.
  • Mobile phones should be properly charged to ensure 3 – 4 hours of backup because the assessment may take a couple of hours to conclude.
  • Earphone should be used for conversation (Bluetooth ear phone recommended)
  • Manufacturing areas should have good Network coverage & Internet connectivity.


Apply for Vendor Assessment on GeM

Sell your products and services to government buyers by becoming an Original Equipment Manufacturer (OEM) on GeM

For any enquiry, Call Us: +91 9716711090

Frequently Asked Questions (FAQ)

Document
What is an OEM certificate in GeM?

After the Video Assessment, the seller gets the OEM certificate / Report.

Is Vendor Assessment mandatory in GeM?

Vendor Assessment is mandatory for products falling under Q1 and Q2 category on GeM Portal. After registration on GeM, sellers are required to apply for Vendor Assessment to evaluate the credentials and quality standards.

How to do Vendor registration in GeM?

Vendor registration can be done through 2 ways:

  • Through Aadhar verification
  • Through PAN verification
What are the benefits of Vendor Assessment in GeM?

After becoming an OEM on GeM Portal, seller can:

  • list brands
  • manage resellers and brands
  • list products

Grow Your Business on GeM Portal with Professional Utilities

Sell your products and services to government buyers by becoming an Original Equipment Manufacturer (OEM) on GeM

For any enquiry, Call Us: +91 9716711090